Lenverra™ · Delivery
Shipping Policy
Clear information about order preparation, dispatch, tracking, delivery estimates, and shipping responsibilities.
Last updated: September 24, 2026
Processing
2–4 business days
U.S. Transit
10–15 business days
Tracking
Sent after dispatch
01 · ORDER PROCESSING
Preparing your order.
Orders are normally processed within 2–4 business days after payment confirmation. Promotions, holidays, product launches, and unusually high order volume may extend processing time.
02 · DELIVERY ESTIMATES
Standard U.S. delivery.
Standard U.S. carrier transit is generally estimated at 10–15 business days after dispatch. Estimates are not guaranteed delivery dates and may be affected by destination, carrier conditions, weather, customs, or seasonal demand.
03 · TRACKING
Following your parcel.
When tracking is available, information is sent after dispatch. Initial carrier scans may take 2–5 business days to appear after the package enters the carrier network.
04 · ADDRESS RESPONSIBILITY
Please check your details.
Customers are responsible for entering a complete and accurate delivery address. Contact us immediately if an address correction is needed. Changes cannot be guaranteed after processing or dispatch begins.
05 · DELAYS AND CUSTOMS
When delivery takes longer.
International orders may be subject to duties, taxes, brokerage fees, or import charges. Unless expressly stated at checkout, these costs are the customer’s responsibility. Contact us if a parcel appears lost, damaged, or substantially delayed.
Customer Service Hours
Monday–Friday: 9:00 AM–6:00 PM
Saturday: 10:00 AM–4:00 PM
Sunday: Closed
The Lenverra™ brand and the Lenverra online store are owned and operated by Huanlu (Shenzhen) Brand Management Co., Ltd.